I lost my citation and do not know my case number, what can I do?
You can use the Online Records Search to find your case number by using these helpful tips.
I sent in my payment, but I just received a notice. What does this mean?
It can take several days for your payment to be applied to your case, and the notice may have already gone out. Read the notice carefully verify the citation number on the notice is the same as the citation number you paid, there may have been an additional citation issued. If you are concerned about your payment being received and you paid by check, the quickest way to confirm payment is to look at your checking account to see if the check has cleared.
I received notice for a parking citation that was issued to a vehicle registered to me; however I was not the driver at the time. What can I do?
Under Oregon Law, ORS 811.555 (1)(b), the registered owner is responsible for parking citations issued to a vehicle whether they were the person who parked the vehicle or not. You can Contest your Parking Citation and explain your situation to the judge. See How do I Plead Not Guilty and Request a Hearing on the Parking Citations home page.
I paid using Parking Kitty or a Pay by Plate Meter, and it was valid at the time I received a citation. Can I find out if there was an issue with the electronic system?
If you received a citation for no meter receipt or overtime parking when you had properly paid through Parking Kitty or a Pay by Plate Meter, you will want to verify that the plate was entered correctly and that the correct zone was used. If so, then you can call the City of Portland helpdesk @ 503.278.5410, they will be able to review the transaction records and advise you if there was an error on their part or if you will need to contest the citation through the court.
I cannot afford to pay my citation by the due date, what options do I have?
For debt that has not been referred out for collections you can set up a payment plan with our Customer Service Department at 971-274-0560. The court will work with you to make the plan as manageable as possible.
Where can I learn more about parking in Portland?
Visit the City of Portland – Bureau of Transportation website.
How can I update my mailing address on my Parking Case?
If you have moved and the address on your Parking case is no longer current, it is up to you to update the Court with a current address where you are able to receive letters or notices through the mail. You can do this by coming into the courthouse and talking to a clerk or by submitting an online Parking Address Update form. Have your citation number ready when using this form. Please note this form will be used to update the provided case record. It is possible that the address provided for this case MAY affect other cases you have with the court. To ensure accurate records you will need to submit a separate update for each case.
This form is only used to update your mailing address on your court case, it will not update DMV records. To update your address with DMV, go here.