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Appellate eFile FAQ

Below you'll find a list of the most commonly asked questions when using Appellate eFile.

Training Materials

​Training materials including a user guide and recorded webinar are located on the Appellate eFile page, located at: https://www.courts.oregon.gov/services/online/Pages/appellate-eFile.aspx​​

​Electronic filing, otherwise known as eFiling, allows a user to file a document with the court directly from a computer with an internet connection or a smart phone. ​​

​Yes, Chapter 16 of the Oregon Rules of Appellate Procedure governs electronic filing. https://www.courts.oregon.gov/courts/appellate/rules/Pages/orap.aspx​​


Registration and Account Information

​​From the eFile webpage, click LOGIN / REGISTER. On the Sign In page, click Sign Up Now to begin the registration process. OJCIN Online subscribers must register with the same email they use for their existing OJCIN Online account. Contact OJCIN Online if access has changed. ​

​From the eFile webpage, click LOGIN / REGISTER. On the Sign In page, click Sign Up Now to begin the registration process.​​

No. You only need to register once. When filing a document, select the court you wish to file into. ​

Commonly referred as MFA, MFA is an electronic authentication method that requires a user to provide two or more pieces of information before access is granted to a system. MFA is required each time a user logs into the appellate eFile system. There is not a way to bypass the MFA. ​

Once logged into the portal, navigate to your name on the top-right portion of the screen and click Profile. Under Login Account, you may click Edit Login to change your login information. ​

For attorneys: the court automatically obtains attorney name and contact information, including email addresses, from the Oregon State Bar (OSB) through a nightly data transfer. To ensure the accuracy of contact information, attorneys must keep their OSB profile up to date.

For the public: you must notify the court in writing of any changes to your name or contact information. You may also update your public portal account information. ​


Access

Request Case Access is a feature that allows self-represented litigants and parties the ability to link their user account with their case record in the case management system. This level of access will provide the party with document access on their case.​

Request Attorney Access allows an attorney to link their user account with their attorney record in the case management system. This level of access will provide the attorney will access to all cases and documents in which they are the attorney of record. It also allows them to be eServed through the system.​

Anyone within your legal organization may sign up as the organization administrator. This role is responsible for managing users within the organization, such as adjusting support staff, adding and removing new staff (attorneys and support staff.)​

Yes, the system allows for multiple organization administrators.

Yes. Multiple support staff, including attorneys, can be authorized support staff users.

No, however, attorneys can support other attorneys.

Under User Profile, from Associate Organization, click Leave Organization to remove yourself as a member of the organization. The Organization Administrator may also remove your membership from the legal organization.​

There are five levels of user access in the portal, users may have one or more of these access levels associated with their account.
  1. Anonymous User (no user account): A user that is not logged into the system can search for public cases and view the register of actions on those cases.

  2. Public (Registered User): A user that is logged into the system with no additional permissions may eFile into any case. This user can also search for and view the case register on any public case.

  3. Verified Public User (Registered User): This is a registered user that is also a self-represented party that has an account and has requested and received case access to their cases. This user has the ability to eFile, search and view the register of actions on all public cases and view their cases and documents. A self-represented litigant can request access to their cases through the Request Case Access process.

  4. Verified Attorney: This is a registered user that is an attorney that has requested and received Attorney Access through the system. A Verified Attorney has the ability to eFile and view the register of actions on all public cases. This user also has access to all cases and documents in which the user is the attorney of record.

  5. OJCIN Online Subscriber: An OJCIN Online Subscriber has access to cases and documents based on their agreement with OJCIN Online. This could include documents on all cases as well a access to confidential cases. For questions about OJCIN Online should be directed to: 1-800-858-9658​ or send an email to ojcin.online@ojd.state.or.us

Yes, from the main portal page, navigate to the left-side of the screen and click Search. Without an account, anyone case view the register of actions of non-confidential cases. Documents, however, are unavailable. ​

Yes. Once registered for a portal account, you may request access to your specific case. To do this, sign in, navigate to the left-side menu and click Create. Next, click Request Case Access and fill out the form. The court will review your request within two (2) business days.​

This level of access continues to be provided through an OJCIN Online account. If you have questions about your OJCIN Online account or access, you can contact OJCIN Online Business Support at 1-800-858-9658​ or send an email to ​ojcin.online@ojd.state.or.us

eFiling

eFiling is mandatory for active Oregon State Bar (OSB) members. eFiling is not required for self-represented parties. ​

No. It is free to use the electronic filing system. There may be statutory filing fees associated with filing an appeal or a motion that you may be required to pay. ​

Yes! Register for a public account and navigate to the left-side menu and click Create and then New Filing.​

Yes. We suggest support staff create their own public account to file. The organization administrator of your legal organization should add all support staff as Users to their organization within the portal.​

If the opposing party is registered for a portal account, they may be served through the portal. When you file a document, one of the steps is to select how you are serving the other parties on the case. If the party can receive service through the portal, there will be a check mark next to their name under eService. ​

If there is a technical problem that prevents the court from receiving your eFiling, the court may permit the filing date of the document to relate back to the date you first attempted to file the document electronically. For this to occur, the filer must submit satisfactorily proof of the issue, per ORAP 16.25(4). Issues related to your equipment, hardware, software, or otherwise within your control will not excuse an untimely filing. ​

A document will be considered filed when it is received by the eFiling system. When court staff accept your filing, the date and time of the filing entered in the register will date back to the time the document was received by the eFiling system. The court will consider documents filed at 11:59 p.m. on the document due date to be timely, however, eFilers are encouraged to file documents well before that time to avoid potential issues. ​

All filings will be reviewed as soon as practically possible, timing depends on court workload, staffing, and whether there is a court closure due to the weekend or a holiday. ​

The Help Desk is available 7:00 a.m. to 5:00 p.m., Monday through Friday (excluding court closure days) at 503-986-5582​.

OJD will post information about the availability of eFiling on the Appellate eFile webpage and on the portal homepage. ​

Any original document submitted to the court must be in a Portable Document Format (PDF) and allow for text searching, copying, and pasting. It must not be larger than 25 megabytes.​

Filers will receive several confirmation emails with the same reference number. The filer will receive a Submitted email when the filing is submitted, and then a Received email when the court receives the filing. When the filing is Accepted or Rejected by the court, the filer will receive a final email.​